Customer Support

Welcome to our Customer Support portal

Featured portals

  1. Docmail Support

    Welcome! You can raise a request for Docmail Support using the options provided.

  2. Dotpost Support

    Welcome! You can raise a request for Dotpost Support using the options provided.

  3. Docbox Support

    Welcome! You can raise a request for Docbox Support using the options provided.

Suggested forms

  • Support in Docmail Support

    Need help? Select this to request assistance.

Powered by Jira Service Management
{"xsrfToken":"6a7f830747c56ad1a6f8ea38e790657e709a7ed1_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f12961d4-618c-46e6-8516-d181925f18af/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGM4ODM2Yy1hMDdjLTQ3NTktYmEzNS0wZDI5M2VkZDA0NmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYxMjk2MWQ0LTYxOGMtNDZlNi04NTE2LWQxODE5MjVmMThhZiI6WyJyZWFkIl19LCJleHAiOjE3NTIwODAwODAsIm5iZiI6MTc1MjA3OTQ4MH0.hnTdhsJ4jWv6ul4fwycb1Ll_9ZYB0lr9HEGuuXko-T4&client=fdc8836c-a07c-4759-ba35-0d293edd046c&mode=fit","logoId":"f12961d4-618c-46e6-8516-d181925f18af","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Customer Support portal","sharedPortalName":"Customer Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Welcome to our Customer Support portal","sharedPortalName":"Customer Support","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#23325a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d3209af7-07f9-41a3-8755-042f84b678a0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGM4ODM2Yy1hMDdjLTQ3NTktYmEzNS0wZDI5M2VkZDA0NmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQzMjA5YWY3LTA3ZjktNDFhMy04NzU1LTA0MmY4NGI2NzhhMCI6WyJyZWFkIl19LCJleHAiOjE3NTIwODAwODAsIm5iZiI6MTc1MjA3OTQ4MH0.wR0BFaTKRcYPLmgbYmMbz8Hy6KwfUnvAdT67xoMqMKk&client=fdc8836c-a07c-4759-ba35-0d293edd046c&height=300&mode=fit","bannerMediaApiFileId":"d3209af7-07f9-41a3-8755-042f84b678a0","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cfh-software","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6a7f830747c56ad1a6f8ea38e790657e709a7ed1_lout","baseUrl":"https://customer.support.cfh.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://cfh-software.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fdc8836c-a07c-4759-ba35-0d293edd046c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c6d416f5e0ed4e2bad2e483d5f0ff0e7","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}